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Thursday, July 27 • 1:00pm - 2:00pm
Solutions Selling: Total Customer Service FILLING

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Jeff Binder and Dave Fellows founded Layer3 TV in Boston in 2013; in 2014 the company opened a new HQ in Denver. The company under Binder's leadership has raised more than $80 Million and was named a Forbes Hottest Startup in 2015 with a valuation of $385 Million.  Layer3 is trying to improve on the reputation many cable providers have gained as stodgy, hulking corporations trying to nickel-and-dime their customers.  It isn’t just rolling out red-carpet customer service in the form of fancy cars or a “white-glove” customer experience, such as your ability to text the company whenever you have questions or concerns.  It’s also trying to lure subscribers with the promise of next-gen technology embedded in its product.  All of this is aimed at raising the bar for cable service, making it so that consumers feel they’re actually getting what they pay for — or more - providing total customer service.

Speakers
avatar for Jeff Binder

Jeff Binder

CEO, Layer3 TV
Jeff Binder is an American entrepreneur that has built several startups in the technology, media, and telecommunications sector. He is currently the co-founder, Chairman and CEO of Layer3 TV, and previously the founding CEO of Broadbus Technologies and early investor and Chairman... Read More →


Thursday July 27, 2017 1:00pm - 2:00pm
Mathnasium Village at the Peaks - 1250 S. Hover Street, Longmont, CO

Attendees (47)